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Common transcription errors

You can always consult our guide to complete tasks and our community when you have doubts, we have found the most frequent mistakes in transcriptions.

Speakers spell words

A common error is when consecutive numbers are mentioned and the speaker pronounces a vowel, for example "o", which is placed in lower case, this vowel should be capitalized.

Example:

[00:00:00] Two O eight five five nine twenty two sixty.

This is incorrect:

[00:00:00] Two o eight five five nine twenty two sixty.

[00:00:00] Two zero eight five five nine twenty two sixty.

 

It is also incorrect not to transcribe this vowel if it is mentioned in the audio:
If the audio says: 

One o five six five nine thirty four seventy.

You must transcribe:

[00:00:00] One O five six five nine thirty four seventy.

This is incorrect:

[00:00:00] One five six five nine thirty four seventy.

Learn more about in these articles:

How to write when speakers spell words?

How to transcribe numbers?

 

“These services” or “Dish services”?


If you listen carefully, you will hear that the word that is pronounced in many audios is Dish. So if you hear "Dish services", you will have to transcribe this word.

Stay tuned to this article, where we will share the most common errors.

We would like to leave you with a couple of tips so that you can be as accurate and contribute as possible to your tasks.

 

Do not put “First:”, “Second:”… in the transcriptions, if these words are not pronounced in the audio, you should not transcribe them.

[00:00:00] First: Hi, how was your day today?
[00:00:05] Second: Alright, it’s been a great day.

The correct way to transcribe is:

[00:00:00] Hi, how was your day today?
[00:00:05] Alright, it’s been a great day.

 

It is also incorrect to transcribe in one line when two people are speaking

[00:00:00] Hi, how was your day today?, Alright, it’s been a great day.

Learn more about this in this article: How to transcribe when two people interrupt or talk at the same time?

 

SPKR

It is not correct to add SPKR in a transcription, such as the following examples:

[00:00:00] SPKR I need to confirm your phone number.

[00:00:00] SPKRZERO I need to confirm your phone number.

[00:00:00] SPKR0 I need to confirm your phone number.

[00:00:00] Speakeraexr I need to confirm your phone number.

The right thing to do is not to use it:

[00:00:00] I need to confirm your phone number.

Footnotes and shortcut keys

This frequent error is due to the incorrect use of tags, have you ever manually typed the tags? If so, you have been doing it wrong, the correct way to place tags in transcriptions is by using the shortcut keys.

For example, if you hear a word in another language you should register that audio fragment with the FOREIGN tag, to do this you should select the shortcut key F6 to mark words in another language.
Example:
Hello, good morning, I want to get more information about l’assurance-vie.

The correct transcription would be:

[00:00:00] Hello, good morning, I want to get more information about [FOREIGN 00:00:06].

Here we leave you a table with the shortcut key that corresponds to each situation:

Shortcut key Description
F8 Non-verbal sounds
F6 Foreign
F4 Inaudible