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English - Support

Learn here how to complete tasks correctly.

Account Information

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How to see my submitted tasks?

Change account information

Referral program

Atexto Mobile

I canceled my account and now I can't use my phone number: What can I do?

What happens to my money if I want to delete my Atexto account?

Can I change the language of my account?

I can’t log into my account!

How to delete my account?

Accounts that need to be reviewed

How to change my cellphone number?

One phone number per account

Check the email you will use for your registration

Atexto accounts are non-transferable

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Payment information

Setting up Paypal

I have a retention on my PayPal account, can you help me?

How do I withdraw my money from PayPal in my country?

Is there another method of payment besides PayPal?

Check that the PayPal email is correct!

Do I need to associate my PayPal account?

From now on you can make withdrawals of funds only on Fridays

How much am I paid?

How do I withdraw my funds?

Do I have to reach a minimum amount to be able to withdraw it?

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Information about Atexto

How to contact us?

Can I work in my country?

What is Atexto?

How many hours can I work every week?

Can I work from my mobile phone?

Is Atexto a scam?

Computer and System Requirements

What does the work consist of?

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Information about transcription tasks

Keyboard shortcuts: Submit and continue / Submit and exit.

The "Submit and Continue" button

What does "pending correction" mean?

How often do new tasks arrive?

Is it possible to leave tasks?

I accidentally hit "Send transcription" - is there a way to return to that task?

How to repeat the audio?

Never translate from one language to another

The audio won't play. What should I do?

Transcription Guide or learning by doing, what is better?

What to do if the audio has been translated?

When will my transcriptions be corrected?

Why do I have to view the corrections I receive to continue working?

New tasks with prize payments!

How do you get the contribution?

What do "I like to transcribe" tasks consist of?

What does the "your accuracy" column measure?

Why are all my tasks listed as pending?

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Information about "Say it out loud" tasks

What to do when you want to add a phone number but it says that it is already associated with another account?

Common mistakes when registering your phone number for "Say it out loud" tasks

Announcements

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